Ordering
Instructions
Ordering:
To
order, please enter the number of items required in the boxes
next to each product.
Press the <Submit Order> button at the bottom
of the page when you have completed your selection.
This saves your selection so far.
Each
page you order from needs to be submitted (i.e. saved) separately
before continuing to the next page.
After each save, new window will display your order so far, and
give you the opportunity to return to another part of the online
ordering section of this site, or continue on to enter payment
& delivery details.
When
you have completed your order, you will be given an opportunity
to add comments to your order. Please make use of this facility
if there are any special requests you have, or if you find any
discrepancies with the ordering process. Or just to say g'day
!
Please Note !!
There is a problem with the shopping cart that
I am still working out ...
Each time you submit a page of orders you will
be presented with a comments box to enter your comments. If you
are ordering from more than one page, the comments don't always
stay - so you may have to reenter your comments for each page
- just check if any previously entered comments show in the box.
The problem seems intermittant & I haven't had the chance
yet to contact the host of the shopping facility to find out what
the problem is. If all else fails, you can email
me with your comments & special requests!
If you find any other problems or descrepancy, please
let me know !!
Payments:
Until
you are an established/known customer, despatch will be held until
payment has been received. For new and irregular customers, despatch
arrangements will be as below, according to payment type.
For direct deposit, you will be notified of the
bank account details on receipt of your order.
Your order will be prepared for despatch & sent on confirmation
of the deposit.
Personal
cheques will be accepted from within Austalia.
Your order will be prepared
for despatch & sent once the cheque has been cleared.
Postal
orders & bank cheques are acceptable.
Your order will be prepared for despatch
& sent
on receipt of payment.
Cash
on delivery is acceptable for local orders where hand-delivery
has been arranged. Until midway through 2002, this service will
normally be restricted to the Blue Mountains, Penrith & Richmond
areas of NSW. This will change when I move to Burragate, inland
from Eden on the far south coast of NSW.
Payments
may also be made online through PayPal.
If you do not have an account with PayPal, you can set one up
by clicking on this image:

GST:
Please
note that all prices include GST (Australian Goods & Services
Tax) where applicable.
If
you are from outside Australia, then this 10% tax will be deducted
from your order after receipt.
I will advise adjusted price before despatch
Postage/Delivery:
Postage within Australia is free of charge for orders over $200,
otherwise postage is charged at cost.
Where convenient, orders for the Lower Blue Mountains and Riverlands
area may be hand-delivered free of charge.
Where
possible, orders will be prepared for despatch within 48 hours
& then, if appropriate, await payment before sending.
If there is any reason for delays longer than this, you will be
notified accordingly when your order is received.
Items
with 'POA' instead of a price indicate that the oil is on backorder
and price will be updated on arrival & when the purchase exchange
rate, if applicable, is known.
Thankyou
for your order.
I hope you enjoy Phoenix
Rose Scentsorium
products.... please let your friends know if you do.
If you don't, please let us
know !!
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